Wednesday 8 June 2011

The frustrations of a failed service State 2

My friend had a rather funny experience. She parked her car in front of a shop she was at. The owner of the next shop while trying to park his car gives her car a scratch. When accosted, instead of apologizing, he launches into a tirade. He claims she was parked in front of his shop. Then, he says wife drives a better car than my friend.

My friend is definitely frustrated trying to make her point. In annoyance, she leaves him and goes to nearby drycleaner to pick up her stuff.

Then the unthinkable happens. While at the drycleaners, the man comes to look for her with another male partner. His mission - He came to apologize. According to him, his shop attendant had just robbed him of the shop takings. He had no way to trace him and the authorities were of no help. My friend was the unfortunate recipient of his frustrations.

Perhaps if offenders got their due on the scales of justice, we may have a little reduction in the number of frustrated people on the streets. When your car got hit, when you were mugged, when PHCN power surge destroyed your electronics - perhaps if you got a bit of justice, maybe just maybe, you might have toned down on your frustration level.

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